We integrate with your team as an objective, impact-focused ‘external in-house’ support network.
Without a strong internal culture, fast growth can bring significant risk. When founders’ focus has to shift - or when lots of new recruits are required to keep up with the pace - what made your company special can slip if the soul of the organisation isn’t democratised, inspiring and actionable.
Whether it’s pre-emptive or reactive, we’ve got you covered. Our full-spectrum, highly-collaborative team workshops and deep dives into the why, what and how will deliver cultural frameworks to keep your vision 20:20.
Culture Building
Strategic Communications
A consistent, realistic and well-informed comms strategy is key to strong, successful businesses. We work collaboratively with our clients to establish impactful strategies rooted in truth and insight, with clear KPIs and delivery plans that maximise resource.
From planning and execution to analysis and revision, we set and realise objectives, identify and understand opportunities and help you to establish the most effective route to prominence.
Crisis Communications & Issues Management
Starting from scratch or re-introducing order to a beast that’s got away from you, we build - and re-build - brands that nail their niche, stand out in their markets, connect with their audiences and empower the teams responsible for their success. From creation and development to innovation and communications planning, we’ll be by your side every step of the way, delivering practical user guides that keep things on track.
Brand Strategy & Positioning
Every audience engages and connects with organisations in different ways, and we understand the nuances to communicate a consistent story in bespoke ways. From internal teams, consumers, B2B, the media or investors, we get under the surface to truly understand them and establish what will work best for their culture and situation.
Dealing with local, national or even global politics can be a minefield. We work closely with our clients to navigate the often unpredictable journey politics can take you on.
Audience & Stakeholder Mapping
Managing communications through periods of change can be daunting. We work with senior leadership to create a communication strategy that tells the external brand story and integrates with internal communication activity.
Whether on camera or in person, often it’s how you tell the story rather than what you say that has the greatest impact. Working with professional journalists and speakers when necessary, we guide potential brand spokespeople through the interview process, hone their storytelling and practice answering the difficult questions you might otherwise try to avoid.
However it’s not just what you know, but who you know. From international and national press to trade media, our clients’ brands are always in mind as we hunt to create opportunities with their key targets.
Change Communications & Brand Reputation
Whether it’s reputation management or a full scale crisis communications plan, we are experienced in preparing for and managing crisis situations, as well as training senior spokespeople to handle these independently. We will scenario plan for expected issues and create a robust crisis communications plan to handle any unexpected situations. We are available around the clock to advise on reputational issues and minimise any negative impact they could have upon the brand.
Creative Direction & Executive Production
Our background in advertising, marketing and visual communication makes us an exceptional partner for your storytelling and engagement through content. We’ve directed short films, scripted, recorded and mastered radio adverts, produced events for tens of thousands, run campaigns from social media to nationwide out of home, and created adverts for TV - so however you’re reaching your audience, you can trust us to provide experienced guidance on media production and develop ideas which will connect people to your message.
Want to know how this can work for you?
Big impact comes from bold collaboration. Over the years, we’ve brought together numerous brands, organisations and personalities to create exponential benefit from shared resources and audiences around a mutually-beneficial point of focus. We got Rolls-Royce to provide the perfect mid-show changing room for Kylie, and turned JCDecaux’s unused billboards into lifesaving calls to action for CALM free of charge. We’ll work with you to develop concepts, identify alignments and broker game-changing deals where everybody wins.
Partnerships
We work with global organisations in many different sectors to integrate their sustainability strategy with corporate and brand reputation. Working closely with our clients, we help to navigate the external environment, no matter where they are on their sustainability journey, to better engage key stakeholders.
We understand the impact effective communications and engagement can have in provoking action to tackle the challenges of our environment and achieving the Sustainable Development Goals. We believe that companies must plan to do what is right - not just what they are legally obliged to do - and create long-term value for all.